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We offer casino games and a Sportsbook for sports and esports betting where access is permitted. If you need help with eligibility or an account, our Support can assist by email.
Join nowExplore availability, bonus rules, accounts, casino games, payments, sportsbook rules, self-exclusion and support.
We offer slots, table games, and live casino with real dealers. Our casino lobby also has Jackpot Games and Popular Live Casino categories. LuckyTribe20 is listed with a play-for-fun option. In our AvatarUX category, Sphinx Treasure and Worms of Valor have play-for-fun options.
We provide a mobile experience for iOS and Android users.
Our maximum cumulative profit on Casino Games in a rolling 24-hour window, excluding progressive jackpot wins, is €100,000 for VIP users, €25,000 for medium tier users and €10,000 for standard users, or the currency equivalent. We may void profits above the applicable limit at our discretion.
Our Restricted Territories include the United Kingdom. We may, at our discretion, prevent people located in restricted territories from accessing our Website, registering or using our Services. The territory list is not exhaustive and may change. Access to our Website and Services does not establish that use is legal where you reside, and we make no representations as to the legality of the Services or your use.
We deploy technological solutions to prevent access, registration and service use from Restricted Territories. We are not responsible for losses resulting from attempts to access our Website or Services from those territories, including attempts to circumvent those controls. Funds deposited while you are temporarily or permanently located in a Restricted Territory will be considered forfeit and will not be returned.
We hold a valid Curacao Gambling License. Our licence does not lift the restriction on the United Kingdom.
For eligible new players registered during the campaign's qualifying registration period, our Welcome Offer provides a 100% bonus up to 1000 EUR and 50 Free Spins on Le Bandit by Hacksaw. Select the offer in the cashier on your first deposit of at least 20 EUR, made within 30 days of registration, and fulfil its remaining requirements. Provider country restrictions affect availability. Our offers are only available to players who have received direct communication from us or opted in through our official website. Opt in before making the qualifying deposit.
The welcome deposit bonus amount has a 35x wagering requirement to complete within 7 days. Once completed, its bonus funds convert to withdrawable cash. Sports bets cannot use this bonus or count towards its wagering. Welcome free spins can only be used on Le Bandit by Hacksaw and cannot be exchanged for cash. We treat their winnings as a bonus under our Bonus Terms and Conditions, and the Free Spins Bonus wagering requirement must be completed within 7 days.
Under our general bonus rule, the Bonus amount must be wagered 45 times before it becomes withdrawable cash. The welcome deposit bonus has the separate requirement stated above. After you qualify, we use cash before Bonus Funds. Feature Buys are not allowed using bonus funds. You are not allowed to use your bonus funds while you have open casino or sports bets. The maximum bet amount per round using Bonus Funds is 5 EUR for the welcome offer. Our general bonus-funds maximum is $/€5 per round.
These are our stated game-category contributions towards bonus wagering. Some individual games contribute nothing.
| Game category | Contribution |
|---|---|
| Slots | 100% |
| Roulette and Live Roulette | 5% |
| Dice, Arcade and Crash Games | 0% |
| All other Games | 20% |
Each deposit qualifies for only one promotional bonus. If you select several, the earliest selected bonus applies to your next eligible deposit, and receiving a second requires another qualifying deposit. Our offers are valid once per customer, computer, IP address and household. A bonus offer may be accepted once unless stated otherwise, applies only to its specified Services and carries its additional conditions and release restrictions. Bonus amounts cannot be withdrawn. Bonus winnings require fulfilment of qualifying criteria, play-through requirements and restrictions.
You must use all or part of a bonus within 7 days of receiving it, or we withdraw it from your account and you can no longer use it. Bonuses are automatically cancelled when the active balance reaches €0.1. If you request a withdrawal before wagering requirements are met, all bonuses are forfeited.
Our maximum bonus amount that can be converted to cash and withdrawn is 10 times the bonus amount. Match deposit and reload bonuses also have a maximum withdrawable amount based on the bonus percentage and the deposit that triggered it.
| Match deposit or reload bonus | Maximum withdrawable amount |
|---|---|
| Below 100% | 35x the bonus-triggering deposit |
| 100–199% | 30x the bonus-triggering deposit |
| Above 200% | 20x the bonus-triggering deposit |
For deposit free spins bonuses, the maximum withdrawable amount is 30x the bonus-triggering deposit. If you activate a bonus with money already in your account, we use the active balance prior to bonus activation plus the withdrawal limit under that bonus's rules to calculate the maximum withdrawable amount.
We may void bonus funds and winnings for breaches of our bonus or general terms, promotion abuse or fraud. We may also modify, update or cancel promotions without prior notification. Fraudulent game patterns that circumvent bonus wagering or exploit game features are forbidden, and we retain all winnings currently credited or due to be credited to your account. Such patterns include delaying rounds or features until wagering ends, leaving large bets to return after wagering, building in-game value with bonus money and cashing it out during real-money play, and exploiting software bugs.
In our sole and reasonable discretion, we may void bonus funds, associated winnings or promotional benefits for abusive promotional behaviour across our network. Examples include bonus hunting, collusion, fraud, multiple accounts and unfair promotional play. We may withhold other account funds only to cover actual or anticipated losses or liabilities arising from that conduct, in line with our internal policies and fairness guidelines.
To register, you must be at least 18 or the legal gambling age under the law applicable to you, whichever is the greater. Provide your accurate full name, date of birth, current residential address, email address and personal telephone number, and inform us of changes. Your account must be for your personal use and on your own behalf. You may not register or use more than one account. We may restrict, suspend or close prohibited multiple accounts, withhold linked winnings and levy an administration charge.
For identity proof, we need front and back photos of a valid government-issued ID, driver's licence or passport, plus a selfie holding the document. For address proof, we accept a bank statement or utility bill issued to you in the past 90 days as a PDF or a photo of a physical copy. All four corners must be visible and no information covered.
Step one verification must be completed by every user and customer to withdraw, regardless of payment method, transaction amount or nationality. Personally complete the basic document available in settings with your first name, second name, date of birth, country of usual residence, gender and full address. Our automated verification usually takes a few minutes up to an hour. We may require further identification, credit, fraud or other checks and restrict or suspend an account until they are completed to our satisfaction. With your agreement and consent, we may transfer supplied information to third parties assisting with verification.
To permanently close your account, contact our customer support team by email from your Registered Email Address.
Our listed traditional options are Bank Transfer, VISA and MasterCard credit cards, Apple pay and Google Pay. Our listed e-wallets are Neteller, MiFinity, Skrill, eZeeWallet, Trustly and MuchBetter. Through XCoins, we allow cryptocurrency deposits and withdrawals with Binance Coin, Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Ethereum, Litecoin, Ripple, Tether, Tron and USD Coin. Listed deposit methods are illustrative and may not always be available. We do not guarantee a particular method and may change deposit options at our discretion.
Our minimum deposit is 20 EUR and our minimum withdrawal is 25 EUR. Allow up to 10 minutes for a deposit transaction to be processed. If more than 10 minutes pass after you have been charged and the funds remain missing, send proof of payment to our Support for review and an update. Deposit limits may depend on the method, your account and gameplay history, limits you have set or our discretion.
You are not permitted to deposit with a third-party payment method, including a family member's or company or business account. Such deposits are invalid, and subsequent winnings arising from them are null and void and subject to forfeiture. Card and bank-transfer funding must be verified as yours. A reloadable prepaid card must also be verified as yours and non-transferable.
We credit deposits on actual receipt of funds by us or our agents. If a deposit fails, is cancelled or is not received, we may void related balances, bonuses and winnings. Source-of-funds checks may require further information. We may suspend or terminate an account if we cannot establish the legitimacy of those funds. You are not entitled to a refund of deposited sums, although you may request a withdrawal when the applicable conditions are met.
Wherever possible, we do not charge for deposits and withdrawals. Certain payment methods or foreign currency charges may result in fees, which we use reasonable endeavours to disclose when you transact. Your bank, card provider or payment provider may charge additional fees that you accept, and we are not liable for those third-party charges. We hold deposited funds separately from operational funds, without guaranteeing that they would remain separate or be returned in insolvency. We are not a bank. Deposits earn no interest and have no government insurance or deposit security scheme protection.
Our withdrawals are usually instant, but rare manual reviews may take up to 24 hours on our side. After approval, bank crediting may take up to 5 business days, depending on bank policy. We aim for cryptocurrency payouts in a couple of minutes and bank-transfer payouts in up to 48 hours. Those method-specific aims are not guaranteed deadlines.
By default, we process withdrawals through deposit payment methods on a first-in, first-out basis. The initial deposit amount must be withdrawn by its deposit method under our anti-money-laundering rule. If the default route is impossible or you request another method, we may require proof that you legally hold it and delay or suspend withdrawal until satisfied.
Any deposit must be wagered three times before those funds can be withdrawn. If you make multiple deposits without gameplay, you must wager their combined total before requesting a withdrawal. We may charge a processing fee or refuse withdrawal if these wagering requirements are unmet. Cleared winnings are available for withdrawal subject to our terms, security reviews and limits communicated before your request. An account may have only one pending withdrawal request at a time. We may report or withhold amounts when required by law or a competent authority.
We may delay or cancel withdrawals for additional checks at our discretion, and refuse requests or withhold funds if an investigation finds irregularities. A withdrawal may not be processed if the Beneficiary field lacks your first and last name, its destination belongs to someone else, excessive payment methods have been added or your bank imposes limits. Keep payment information current, since outdated details may cause deposit or withdrawal declines.
Once submitted, a withdrawal request cannot be changed. Cancellation depends on its processing status in the Cashier's Transactions tab, where a Cancel button appears if cancellation is available. Tell us if a deposit or withdrawal is processed incorrectly, and we will use reasonable efforts to resolve it. We are not liable for errors or omissions in your withdrawal instructions. Third-party Payments Facilitators process transactions, and payment-method complaints may be directed to them. We are not responsible for their acts before we receive a deposit or after we initiate a withdrawal transfer.
Our Sportsbook covers sports or esports bets, including pre-match wagers and live betting. Its Betting Rules govern betting mechanics, market settlement and related functionality. Our account terms govern registration, deposits, withdrawals, identity checks and responsible gambling. Our account terms and services outside the Betting Rules' scope are not governed by those Betting Rules.
A bet is valid only when our Sportsbook expressly confirms acceptance in the betslip and records it in your account history. My Bets lets you review whether a requested bet was accepted. The Sportsbook may accept, reject, refuse, restrict, cancel or limit bets or stakes at its discretion. Maximum stake limits may change without prior written notice.
A winning Single pays the stake multiplied by its odds. A Combo combines independent selections and requires every selection to win. If any selection loses, the whole Combo loses. Its winnings equal the stake multiplied by the product of the included odds. Related Outcomes cannot be combined in a standard Combo unless offered through a specific feature such as Bet Builder. A standard Combo containing related contingencies is void.
Once our Sportsbook accepts and confirms a bet, you cannot reverse or change it. We are not responsible for misplaced or duplicated stakes, and the Sportsbook will not review requests to alter stakes for those reasons. Cash Out may allow early settlement of a pre-match or live bet on offered terms. You may accept or decline an offer, and acceptance settles the bet. The Sportsbook may offer, adjust, suspend or withdraw Cash Out at its discretion, at any time and without giving a reason.
Bet Builder combines selections from different markets in the same event. Every selected outcome must be correct to win. Availability is at the Sportsbook's discretion, and an incorrectly settled selection is handled under its Error rules. A lost selection loses the whole Bet Builder. Otherwise, a void selection voids the whole bet once all selections are complete. Bet Builders may be combined with other bets in Combo or System bets.
Market Rules take precedence over Sport Rules, which take precedence over General Rules. General Rules apply when no specific market or sport rule exists. Regular Time includes applicable stoppage or injury time, but excludes overtime, extra time and penalty shootouts unless expressly stated otherwise. A void-bet refund returns the original stake to your balance and is technically settled at odds of 1.00. Under the Dead Heat Rule, the stake is divided by the number of tied competitors before odds are applied. In Combos, proportional reductions apply cumulatively rather than voiding the relevant selection.
Within 72 hours of settlement, our Sportsbook may correct a settlement only for human error, system error or an error in the referenced source of results. It uses reputable and legitimate result sources, which may be provided on reasonable request at our discretion in a dispute.
Under the general event rule, official cancellation before it starts voids all bets. Under our general delayed-event rule, bets are void if the organiser provides no rescheduling update within 12 hours of the original start. If the event is rescheduled within that period and starts within 48 hours of its original start, bets stand.
Under our general interrupted-event rule, bets on an event that starts but is not completed within 48 hours of its official start are void, except where an outcome was already Unconditionally Determined, which future match events cannot change.
The Sportsbook may void bets for obvious software or website Errors, including typographical event or market mistakes and odds significantly unlike the general betting market. It may also void a bet if the outcome was known when the stake was placed or the bet accepted, or if technical issues or delayed feeds prevented odds from updating correctly. Acceptance errors or deviations from the Betting Rules may lead it to void bets or suspend settlement.
Report a discovered software error to us immediately. If you abuse software or translation errors, we may suspend your account or freeze funds. The Sportsbook may cancel accepted or settled bets directly related to that abuse. If unfair activity is suspected, the Sportsbook may void any bet and we may suspend withdrawal requests for up to 31 calendar days while the investigation is ongoing.
Message our Support to request Self-Exclusion and specify a period between 6 months and 5 years. Support will explain the next steps and what it needs from you. You may instruct us by email at any time, and we shall instate the requested self-exclusion within 24h.
Self-Exclusion is permanent for the selected period and will not be undone. During it, you may not create a new account. An attempt breaches our terms and may permanently ban your original account. You cannot access your account or our Services for any purpose, initiate deposits or withdrawals, or access your account balance until the period concludes and account access is restored.
If you request permanent Self-Exclusion, we permanently close your account, prevent further access and forfeit any remaining account funds. We use reasonable efforts to enforce self-exclusion requests, but you are solely responsible for compliance. We are not liable for losses or damages resulting from your circumvention of self-exclusion measures.
For Self-Exclusion across separately operated brands in the same operator group, email each brand's customer support. Alternatively, specifically instruct us by email with enough information to identify your accounts across those brands. The request is then actioned in a timely fashion for existing group brands where you previously created an account.
Set a time limit and keep to it. Balance gambling with other hobbies, play only with amounts you can afford for entertainment, avoid chasing losses and take breaks when tired or unable to concentrate. Through Gambling Therapy, you can take a self-test to assess whether you may have a gambling problem and find information about gambling addiction.
Our Support helps by email at all times without any additional costs for you. Contact us at [email protected]. If you believe a third party may be accessing your account, report it immediately to our customer support team.
Send our Support full complaint details as soon as reasonably practicable. We escalate complaints as necessary and are committed to working with you to resolve a dispute or complaint about our Services within 90 days of receiving notice. We send communications to the email address registered to your account.
If an escalated complaint remains unresolved to your satisfaction, you may ask for referral to our compliance department.
